Privacy Policy

1. Introduction

PromptFlix TV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming platform and related services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Personalize your experience and recommend content.
• Send transactional emails such as account confirmations and password resets.
• Respond to your comments, questions, and support requests.
• Monitor and analyze usage patterns to improve the Service.
• Detect, prevent, and address technical issues or abuse.
• Comply with legal obligations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating the Service (e.g., email delivery, hosting, analytics), bound by confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies & Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser; however, disabling cookies may affect certain features of the Service. We may also use third-party analytics tools that set their own cookies in accordance with their respective privacy policies.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

7. Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), hashed password storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict certain processing of your data.
• Data portability — receive a copy of your data in a structured format.

To exercise any of these rights, please contact us through our contact page.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our contact page.